We cannot tattoo the following

• Pregnant or breast-feeding women

• Clients taking acne medication or within 12 months of use

• Clients who have undergone chemotherapy within the past 12 months

• Clients prone to keloid scarring

• Diabetics or clients with heart conditions or epilepsy

• Clients with dermatitis, eczema, acne or sunburn in the area to be tattooed

• Clients on opioids or steroid medications

• Clients with infectious diseases

• Some autoimmune conditions

• Overly red or delicate skin

• Extremely sensitive skin

• Must be over 18 years of age

Your tattoo treatment will not impact your hair growth.

No hair removal is allowed within 7 days prior to your treatment as this can cause sensitivity. No hair removal for 2 weeks post treatment while healing.

We will tweeze or shave stray hairs to assist with creating your desired shape.

For clients that have little to no natural hair Jessica is highly skilled to perform procedures with or without hair present in the eyebrow area.

The choice of colours depends on your skin tone, the colour of your hair and eyes and your desired results. Our artists will select suitable colours and custom mix to create the best match for you. 

Two treatments are usually needed - your initial appointment followed by a 4-8 week follow up to review your results and make any adjustments if required.

Immediately after treatment and the following week, the colour will appear darker than your desired results.

After 7-10 days exfoliation takes place and your brows will shed. Do not pick the shedding skin. Itching may occur while skin is healing.

Immediately after shedding colour will appear lighter than expected but the colour will return to a soft healed result over the following weeks.

The result is a natural looking enhancement.

Depending on your skin type and how well you have followed your aftercare, slight patchiness may be normal and can be perfected at your follow up appointment.

After your 10 days of aftercare, you are welcome to wear brow makeup if required until your touch up appointment.

This varies for individuals based on a variety of factors. Factors include your skin type, sun exposure, lifestyle, skin care and hormones. Your preparation and aftercare also have a drastic impact on the longevity of your brows. We recommend a colour boost every 2 years to keep enhancements looking fresh. 

Our treatments are generally extremely comfortable and many clients are very relaxed or even fall asleep during their treatments.

Anaesthetics are used to numb the treatment area during the procedure to ensure maximum comfort.

Some clients may experience slight discomfort, but it is uncommon.

Yes. Most clients show little sign of swelling or redness after treatment. The colour will be quite dark at first however will soften and lighten within 2 weeks.

With any cosmetic procedure there is a risk of infection however we ensure minimal risk by enforcing strict hygiene standards throughout.

We use only hospital grade disinfectant and cleaning products in our salon.

Sterile needles from sealed packets are used once only and all other supplies used in the treatments are single use and disposed of after each client.

To prevent cross contamination, we wear clinical PPE including gloves and masks.

Strict after care rules are given to the client at the end of each treatment to ensure strict standards are maintained once our clients leave the salon.

An optional skin patch test is offered to all clients. However, an allergic reaction to pigments/dyes can occur immediately after or manifest years later whether or not a skin test patch is performed. Allergic reactions are extremely rare.

If your appointment is booked during an outbreak of cold sores on your lips the procedure cannot be done.

Please be aware that if you have the herpes simplex virus, the treatment may trigger an outbreak. If you have this virus it is absolutely essential to take an anti-viral medication such as Zovirax 5 days before, on the day of, and 5 days after your treatment or as advised by your doctor or pharmacist.

Lip filler will not impact our treatment however it is essential you do not have any filler in the treatment area 4 weeks before or after cosmetic tattooing.

• How long you spend in the sun. The sun fades the pigment faster so sun block may be used to prolong your enhancement.

• The regeneration of skin cells – the longer the regeneration takes the longer the pigment holds, therefore mature clients may find greater retention as skin cells turn over slower.

• The speed at which the skin absorbs the pigment – the slower the absorption the longer the pigment will hold.

• The choice of colour – some colours fade quicker than others, e.g. a blonde colour will fade quicker than a dark brown colour.

• The area of treatment – enhancements to the face, for example, fade more quickly due to constant exposure and product use.

• Oily skin tends to lose colour more quickly than other skin types

• Overly sensitive, dry, flaky or wrinkled skin may heal patchy and require more ongoing maintenance We cannot guarantee the healed results in these skin types.

Yes, however it is essential you do not have any antiwrinkle in the treatment area 2 weeks before or after your treatment. We do not tattoo the area where the antiwrinkle is injected so will not impact your cosmetic tattoo treatment however, we may be required to put pressure around your brow and forehead area which may impact the results of your antiwrinkle.

Yes a $200 deposit is required to secure all bookings. Due to the nature of the treatment this is non refundable for any cancellations or rescheduled appointments within 5 business days of your appointment.

Unfortunately, due to health and safety regulations only the cosmetic tattooist artist and the client are allowed in the room. We recommend you come alone as your appointment will be between 2-3 hours.

Due to the nature of the treatment, to be refunded your booking deposit or have it applied to your treatment cost, all appointments have a strict 5 business day cancellation notice. Deposits will not be refunded for cancellations or rescheduled appointments with less than 5 business days’ notice. If you reschedule your appointment within 5 business days, your deposit will be forfeited, and you will be required to pay the full amount on the day of treatment.

If you have a skin condition like eczema, psoriasis, keratosis pilaris and dermatitis your skin is in a constant state of unrest and shedding and therefore won’t hold the pigment very well.

The same goes for conditions like chronic acne and rosacea. The inherent nature of this type of skin causes easy bleeding, which once again means your skin will not retain the colour properly.

If you have been taking acne medications such as accutane or retin-a within the last year you have an altered skin condition that will not heal well after the procedure. It’s very important that you wait a year before tattooing the skin. Retinol and vitamin a are very similar and should be discontinued to use a month prior to the procedure.

Excessively oily skin is unsuitable for eyebrow feathering as the strokes will blur together and give off an unwanted solid effect instead of a naturally feathered look. An ombre treatment may be suitable for these clients.

Deep wrinkles can make the overall look appear uneven and we cannot guarantee results in this skin type.

Moles, bumps, and any raised skin will also be unable to retain the pigment.

Unfortunately, cosmetic tattooing is not suitable if you’re prone to keloid scarring.

It is important to not be sunburnt for your procedure.  

You cannot have any skin treatments done 4 weeks either side of your cosmetic tattoo treatment.

If you had permanent makeup done previously you will need to send a clear close-up photo of your existing tattoo to determine if we can work with your existing tattoo or if you need to consider removal prior to the procedure.

You cannot be pregnant or breastfeeding.

If you have diabetes, haemophilia or a heart condition it is absolutely not recommended that you get any form of permanent, make up done as this puts you in a high-risk position.

If you’re undergoing chemotherapy you will have to wait until your treatment is finished. It is recommended to wait 12 months and you will require a letter from your doctor confirming it is safe to proceed.

Trichotillomania can cause scar tissue in the skin to be prominent, which does not allow the colour to heal properly. 

Glaucoma - the use of glaucoma eye drops makes eyelash follicles and eyelids hypersensitive, causing excessive bleeding and poor colour retention. Therefore, eyeliner tattooing is not an option.

Accutane/retin-a - if you have been taking acne medications such as accutane or retin-a within the last year you have an altered skin condition that will not heal well after the procedure. It’s very important that you wait a year before tattooing the skin. Retinol and vitamin a are very similar and should be discontinued to use a month prior to the procedure.

Eyelash and eyebrow growth serums bring extra circulation to the area which results in more growth of hair/lashes. This can cause the skin in that area to be hypersensitive and bleed easily. It is recommended to discontinue the use of these products at least 3-6 months before your treatment.

If your appointment is booked during an outbreak of cold sores on your lips the procedure cannot be done. 

Please be aware that if you have the herpes simplex virus, the treatment may trigger an outbreak. If you have this virus it is absolutely essential to take an anti-viral medication such as Zovirax 5 days before, on the day of, and 5 days after your treatment or as advised by your doctor or pharmacist.

• Do not use any lash or brow enhancing serums in the treatment area for at least 30 days prior to treatment.

• No tinting or brow lamination within 4 weeks prior to brow appointments.

• Cease retinol use in the area 4 weeks prior to treatment

• No direct sun exposure 2 weeks prior to treatment.

• Cease intake of fish oil supplements one week before treatment.

• You may have your skin waxed/tidied prior to your appointment if you choose to but it is not required. If you choose to please ensure this is not within 1 week of your appointment. 

• Gently exfoliate the treatment area for up to 3 days prior. Ensure the skin is well nourished.

• Do not take Nurofen or any other blood thinning medication 24 hours prior to treatment.

• Do not consume alcohol within 24 hours prior to treatment.

Ombre and Combination Brows, Lip Blush: No pre numbing required - we will apply topical anaesthetic during the treatment.

Microblading/Eyebrow Feathering: Apply EMLA numbing cream & cover brows with small square of cling film 45 minutes prior to your appointment. This can be purchased from a pharmacy. Apply a THICK layer & come into the salon with the cling film on. 

Eyeliner: No pre numbing required - we will apply topical anaesthetic before and during the treatment.

• Do not consume caffeinated beverages or consume blood thinners such as nurofen on the morning of your treatment.

• It is recommended to wash your hair the morning of your appointment as it will be more difficult to do so for the duration of your aftercare following your procedure.

• For eyeliner treatments ensure you arrive to your appointment with absolutely no makeup on the eye area.

• For eyeliner treatments contact lenses cannot be worn during the treatment or for the following 2 hours so please consider bringing glasses for the drive home.

• 10 days of aftercare.

• Do not touch the tattooed area with your fingers as it is an open wound.

• Do not wet your brows for 10 days.

• No excessive sweating or heat for 10 days.

• For the first 2 days you are required to clean your brows with a damp cotton round or plain baby wipe to wipe away naturally occurring lymph fluid. Do not apply cream during these first 2 days.

• Option 1: From day 3-10 you are required to apply a very fine smear of cream provided. This will minimise scabbing and itching. You may wipe your brows clean with a damp cotton round prior to each application of cream.

• Option 2: If you have purchased Medicone gel you may use this on your brows morning and night to be able to wash your hair and face. Apply a fine smear to clean dry brows and let dry for 5 minutes. The gel will dry forming a waterproof barrier to your brows to be able to get them wet. This is for showering only.

• Do not put anything else on brow area for 10 days. This includes cleansers, moisturisers, makeup, sunscreen etc.

• After this 10 day period you may cease applying cream and resume your normal routine.

Immediately after treatment and the following week, the colour will appear darker than your desired results. 

After 7-10 days exfoliation takes place and your brows will shed. Do not pick the shedding skin. Itching may occur while skin is healing.

Immediately after shedding colour will appear lighter than expected but the colour will return to a soft healed result over the following weeks.

The result is a natural looking enhancement.

Depending on your skin type and how well you have followed your aftercare, slight patchiness may be normal and can be perfected at your follow up appointment.

After your 10 days of aftercare, you are welcome to wear brow makeup if required until your touch up appointment.

• 5 days of aftercare

• Do not touch the tattooed area with your fingers as it is an open wound

• No excessive sweating or heat for 5 days

• For 5 days you are required to apply a very fine smear of cream provided. This will minimise scabbing and itching.

• You may wipe your lips clean with a damp cotton round prior to each application of cream.

• Do not put anything else on lips for 5 days. This includes cleansers, moisturisers, makeup, sunscreen etc.

• After this 5 day period you may cease applying cream and resume your normal routine.

• If you have the Herpes Simplex virus (coldsores) it is essential to take an anti-viral medication such as Zovirax 5 days before, then the day of, then 5 days after your treatment.

• Colour will appear extremely bold for the first few days.

• Lips will start to scab, peel or flake and this is totally normal! Do not pick the shedding skin.

• Once skin has finished shedding lips will then appear extremely light but colour will return after a couple of weeks.

• Immediately after shedding colour will appear lighter than expected but the colour will return to a soft healed result over the following weeks.

• The result is a natural looking enhancement.

• Depending on your lips and how well you have followed your aftercare, slight patchiness may be normal and can be perfected at your follow up appointment. 

• After 5 days of aftercare is up, you are welcome to wear makeup to cover any unevenness or patchiness until your touch up appointment.

• 5 days of aftercare.

• Do not touch the tattooed area with your fingers as it is an open wound.

• No excessive sweating or heat for 5 days.

• Gently clean the eyelid morning and night with lid wipes provided.

• Do not put anything else on eye area for 5 days. This includes cleansers, moisturisers, makeup, sunscreen etc.

• You may apply a cold pack wrapped in Gladwrap if needed.

• Do not wear contact lenses for 2 hours post treatment.

• After this 5 day period you may resume your normal routine.

Immediately after treatment the colour will appear bold.

After a few days exfoliation takes place and your eyeliner may shed. Do not pick the shedding skin. Itching may occur while skin is healing.

Immediately after shedding colour will appear lighter than expected but the colour will return to a soft in between result over the following weeks.

The result is a natural looking enhancement.

Depending on your skin type and how well you have followed your aftercare, slight patchiness may be normal and can be perfected at your follow up appointment. 

After your 5 days of aftercare, you are welcome to wear eye makeup if required until your touch up appointment.